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John Moore & Alan Portnoy: How UbiDuo Connects Deaf & Hearing

John Moore & Alan Portnoy:
How UbiDuo Connects Deaf & Hearing

John Moore & Alan Portnoy – How UbiDuo Connects Deaf & Hearing

The UbiDuo 2 #DeafCommunication device lets John Moore, CEO of Deaf Services Center of Ohio sit face-to-face with Alan Portnoy, CFO, in the office and experience 100% barrier-free face-to-face communication without a #SignLanguageInterpreter. They are able to meet as many times as they want throughout the day to faciliate nonstop face-to-face interaction on the UbiDuo 2 communication device.The UbiDuo 2 SGD gives them full independence and provides them the ability to have a relationship without communication barriers. John & Alan share their individual perspectives on how the UbiDuo affects their work and their relationship as coworkers and colleagues when the interpreter is not available. John even says he thinks hearing people should use the UbiDuo just amongst themselves. That's how much he loves it!If you are #deaf or #HardofHearing experiencing face-to-face communication barriers with hearing employees, customers, doctors, friends or family when the interpreter is not available, you can obtain your very own UbiDuo 2 SGD communication device. Please contact us to see if you can qualify to get the UbiDuo 2 SGD through Medicare, Medicaid, or Private Insurance.Video Phone: 816-527-9079Voice: 816-350-7008Info@sComm.comwww.sComm.com

Posted by sComm on Tuesday, January 28, 2020

 

John Moore, CEO of the Deaf Services Center in Columbus, Ohio was one of the first people to use the UbiDuo and ten years later it’s still one of the most crucial tools in his office!

UbiDuo lets John chat at-will with anyone who walks into his office — regardless of their signing ability, and without waiting for an interpreter.


100% Barrier-Free Communication for Over a Decade!

John Moore is deaf and has been using the UbiDuo to communicate 100% barrier-free since its inception in 2007. In the video above you’ll see how he and his CFO, Alan Portnoy are able to communicate freely and effectively without an interpreter or VRI (video remote interpreting), whenever they need, for as long as they need thanks to the ubiquitous, UbiDuo.

As the CFO of the Deaf Services Center, Alan Portnoy, CPA, has a crucial need to be in close communication with his CEO (John Moore) at all times. It isn’t cost-effective for them to use VRI come tax time, and they can’t wait for an interpreter every time they need to make a decision together. Using the UbiDuo the two are able to chat instantaneously and without time or financial constraints (such as VRS and interpreter fees). They can even “talk” over one-another — just like any other coworkers would.

In this month’s featured video, John & Alan share their individual perspectives on how the UbiDuo affects their work and their relationship as coworkers and colleagues. John even says he thinks hearing people should use the UbiDuo just amongst themselves. That’s how much he loves it!

With the UbiDuo 2:

  • Anyone who is deaf can communicate with anyone who is hearing.
  • Conversations can take place anywhere and anytime.
  • Face-to-Face communication barriers are eliminated when sign language interpreter is not present.
  • Working is so much easier when communication is equalized with hearing peers.
  • 100% One-on-One Communication equality between deaf and hearing.
  • Endless, unlimited face-to-face encounters — one time cost.
  • Meets ADA (American w/ Disabilities Act) requirements.
  • No Wi-FI or Internet connection is required.
  • Selectable, color modes for people with low vision or degenerative eye conditions.
Power of 100% Face-to-Face Interaction – Hearing, Deaf, and Hard of Hearing

Power of 100% Face-to-Face Interaction – Hearing, Deaf, and Hard of Hearing

Power of 100% Face-to-Face Interaction – Hearing, Deaf, and Hard of Hearing

To reach the goal of having face-to-face communication 100% of the time between deaf, hard of hearing, and hearing without barriers – We can use every communication method available without fear of losing any of them.

From: Jason Curry, CEO of sComm

Some of you may not know I have been profoundly deaf since birth.  I even got a cochlear implant at age 32, but it didn’t help me at all.  My goal in having the implant was to have complete ease of communication with everyone around me.  I have interacted with thousands of hearing people in endless face-to-face conversational situations.  99% of them do not know sign language which is the case everywhere in the real world.  The outcome of those conversations has been mostly frustrating because of the communication barriers between us.    I would also at times bluff through the conversation with some head nodding and smiling because I didn’t want to upset the hearing person or push them away. I wanted to build a relationship.  And yet we simply could not communicate in the same way as two hearing people or two deaf people are able to communicate with each other freely without barriers.  There were misunderstandings and missing pieces of information for both of us.   I needed a useful tool to be able to communicate all the time. That need unfolded into developing the UbiDuo.

There are ongoing discussions among the deaf, hard of hearing, and hearing community regarding when interpreters, video remote interpreters, or CART services fit into work, medical, educational, and social settings. These are all useful methods of communication and yet each has limitations.  We still have a communication problem.  To solve that problem, we need to talk about it openly.  We need to use every communication method available.

What we are not being open about and talking about is the fact that an interpreter or CART writer simply cannot be available 100% of the time.  We know it but we seem hesitant to say it out loud.  Third party interpreting services are valuable, but they can not always be there when a deaf or hard of hearing person is interacting with a hearing person wanting and needing to have a meaningful discussion right on the spot.  They are not there for the nonstop face-to-face conversations that happen minute by minute all day long. There is a solution for that which is the UbiDuo.  Individuals within agencies and companies have been using the UbiDuo successfully now for over 10 years.  Still, there seems to have been a concern that using the UbiDuo solution will make the other solutions go away.  That is simply not the case.  The more solutions:  The more communication.

Team Inclusion and Promotion: Removing Bluffing, Anxiety, and Misunderstanding

Trust and Confidence are the keys to a healthy and positive relationship, especially in the work environment. Having barrier-free one-on-one communication leads to a more satisfying working relationship.  In many cases, people who are hearing communicating independently with a person who is deaf without an interpreter is a first-time experience.  However almost 99% of the time, an interpreter is not available.  Although each person is willing to communicate, there are barriers and at times, tension.  Each of us reacts differently and sometimes negatively which impacts the outcome of the relationship which we want and need to develop.

Using the UbiDuo 2, two people can have a face-to-face conversation at any given time at any part of the day.   It can be as simple as smiling at each other, making healthy eye contact, or a pat on the arm at the end of a meeting or as involved as solving a very complicated issue with satisfaction from everyone present.   The UbiDuo 2 being a part of the environment allows the parties to have that peace of mind knowing they can have a barrier-free conversation 100% of the time when the interpreter or CART writer is not available. That 100% understanding leads to increased trust and confidence without bluffing, anxiety, and misunderstanding which builds the relationship to the next level.

People who hear get unlimited communication access however that has been difficult to achieve for people who are deaf.  Job interviews, doctor appointments, or office meetings generally need to be done face-face in person. The UbiDuo 2 allows people who are deaf, hard of hearing, or late-deafened to sit across from someone who is hearing at any time with unlimited communication access.

The UbiDuo 2 provides many of the benefits of face-to-face interaction between people who are deaf and hearing. It provides the same communication ease that comes between two people who are hearing who are talking or between two people who are deaf who are signing. With the UbiDuo 2, each person is communicating in the same mode with the other. Nothing replaces the ability for two people to sit across from each other and communicate directly without a third party. When that happens everyone benefits.

On a team:  If the team is only able to communicate with the team member who is deaf when the interpreter is available, it disrupts the workflow of the team and limits the immediacy of information sharing. When one-on-one discussions and interactions become routine, it enables the person who is deaf to have the same opportunities for promotion as others in the workplace.

Sometimes people who are deaf are hesitant to use the UbiDuo 2 thinking that communication can only be accomplished with an interpreter. Few employers can sit an interpreter next to an employee who is deaf 100% of the time. Everyone benefits when there is the openness to utilize the interpreter, CART writer, and the UbiDuo 2. This completes the communication picture making communication available at all times.

Moving forward with total inclusion is the goal. What can each person do to communicate when an interpreter is not available 90% of the time? What is the solution for that? The UbiDuo 2 was designed for that sole purpose:  To cover that gap of nonstop one-on-one interaction in the work environment with a simultaneous real-time solution.

The UbiDuo is being utilized in hospitals, police stations, government agencies, drivers license offices, courthouses, colleges, universities, sheriff offices, social security offices, welfare offices, and employers nationwide enabling nonstop 100% face-to-face interaction between deaf, hard of hearing, and hearing people in endless situations without face-to-face communication barriers.

If you are deaf, hard of hearing, or have communication difficulties and are interested in obtaining your very own UbiDuo 2 SGD communication device, you can get one for your personal use through Medicare, Medicaid, or Private insurance. It will change how you interact with hearing people everywhere in your everyday living.  You will experience 100% face-to-face interaction with hearing people with zero barriers. You can contact us at any time to see if you can qualify to get the UbiDuo 2 SGD through Medicare, Medicaid, or Private Insurance.

Take ActionIf you are an employer, a hospital, law enforcement agency, university, or a government agency that either serves deaf or hard of hearing clients or patients or has employees who are deaf or hard of hearing, you will elevate your level of one-on-one communication with the UbiDuo 2 communication device. All communication solutions are valuable. Being totally dependent on an interpreter or CART writer can compromise your level of communication.

The UbiDuo 2 provides you nonstop one-on-one communication between people who are deaf and people who are hearing.  The UbiDuo 2 meets ADA compliance requirements.

Take action and make your environment ADA compliant with the UbiDuo 2. 

UbiDuo – It’s About Face-to-Face Communication,  Not Perfect English

UbiDuo – It’s About Face-to-Face Communication, Not Perfect English

UbiDuo – It’s About Face-to-Face Communication, Not Perfect English

We have heard from people all over stating that some deaf or hard of hearing people can’t use the UbiDuo because of their lack of “Perfect English”.  It is not about having perfect English, it is all about having face-to-face communication without barriers through whatever level of English.

Here are several reasons why the majority of deaf or hard of hearing people can use the UbiDuo and experience face-to-face communication freedom with anyone they interact with:

  1. Do we watch TV or Movies with Captioning? If so, that is a sign that we are able to comprehend what is being said and interpret what the story is telling.   That is no different from a person communicating with us on the UbiDuo.
  2. Do we use Social Media to communicate with friends via text? If so, we are using whatever form of English to get our thoughts across as long as the other person understands them.    Well, that is no different from using that same form of English on the UbiDuo to get our thoughts across to the other person.
  3. Do we have an Email Account? If so, once again we are using some level of English to write our thoughts into sentences filled with words?  Maybe our use of grammar does not follow the rules but as long as the other person understands what is being said, that’s what is important.  If that’s the case, that is no different from using those same sentences in the email to communicate on the UbiDuo with another person. Not always using exact grammar is the same whether hearing or deaf.
  4. Do we use Instant Messenger? If so, we all know that we are using some level of English to send text chat messages back and forth.   You notice that both users are not really paying attention to the rules of grammar and shooting thoughts through the use of text without a conscious effort of perfect grammar.
  5. Did we use TTYs in the old days back in the 1980s and 1990s? If so, why weren’t we complaining about using our English on those devices?   It doesn’t make sense that nowadays that some people are now complaining about using our English on other platforms when we used TTYs every day to make phone calls to everyone back in those old days?  People might use video phones with their sign language but that does not take away the reality that we do have a level of usable English to communicate with anyone around us due to nonstop exposure to English everywhere.
  6. Do we have a Cell Phone? If so, we cannot argue that the person is communicating with hundreds of people in their network on a daily basis with nonstop text messages and yet can not communicate on the UbiDuo.   The exchange of text communication might be shorthand but we are using some level of English to get our thoughts across to each other as long as we can comprehend each other.   Also, keep in mind when a person doesn’t understand the other person, the most common thing they will say is “what do you mean?”   The other person then rephrases what he or she said to get it across.    That is no different from communicating on the UbiDuo.

Those were the different reasons that I wanted to use to debunk the myth that some deaf or hard of hearing people can’t use the UbiDuo due to our English.   I have heard that many times and I am telling you that a majority of deaf and hard of hearing people can use the UbiDuo with some form of English.

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